Return & Refund Policy

Last Updated: June 2026

At Reach Rocket, client satisfaction is important to us. We aim to provide high-quality digital services and valuable educational content.

Services Refund Policy

Refund eligibility for services is reviewed on a case-by-case basis.

Because our services involve time, planning, strategy, and digital work, refunds are not guaranteed once work has started.

Refund requests may be considered based on:

• Project stage

• Work completed

• Agreement terms

• Service quality concerns

Partial refunds may be issued where appropriate.

No refund will be provided for:

• Completed projects

• Approved work

• Delays caused by client-side communication issues

• Scope changes after project approval

Course Refund Policy

Refunds for live online courses are limited.

Refund requests may be reviewed under special circumstances such as:

• Duplicate payment

• Technical issues from our side

• Exceptional cases approved by Reach Rocket

Once course access or live session access is granted, refunds are generally not available.

Refund Processing

Approved refunds may take 7–14 business days to process depending on payment method.

Reach Rocket reserves the right to approve, reject, or partially approve refund requests based on review.